Privacy Policy

Introduction

AtBot is a product provided by Hefei Hagong Aoting Intelligent Technology Co., Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use information related to you. Through this Privacy Policy, we aim to explain how we collect, use, store, and share such information, and the rights and protections available to you. This Privacy Policy is closely related to your use of AtBot services. Please read it carefully and make appropriate choices based on the guidelines provided. We have attempted to explain relevant technical terms in a concise manner for better understanding.

Your use or continued use of our services signifies your agreement to our collection, use, storage, and sharing of your information as outlined in this Privacy Policy.

If you have any questions regarding this policy, please contact us at support@aotbot.com.

1. Information We Collect

We or our third-party partners may collect, store, and use the following information when providing services. If you choose not to provide certain information, some functions may not be available.

• Device Information
  During use, we collect the following device-related information:
  • Access device identifiers (such as IMEI, IMSI): Used for application authentication and fraud prevention.
  • Device model and operating system version: Used to optimize application experience and provide appropriate feature support.
  • Network connection information: Used to diagnose and improve network performance.
  • External storage access (e.g., SD card): Used for caching, downloading files, and storing user-generated content to enhance application performance.
  • Location-related information: Used for "report push" and geofencing push features.
• We commit to carefully using this information and implementing security measures to protect your privacy.

2. Information Storage

• We store your information securely through local storage (such as application caching), databases, and server logs.
• Generally, we retain your personal information only for the period necessary to fulfill service purposes or as required by law.

• We store personal information collected within China in accordance with applicable laws.
• We currently do not transfer or store your personal information overseas. If cross-border transfer becomes necessary, we will inform you of the purpose, recipients, security measures, and potential risks, and obtain your consent.

• If our products or services are discontinued, we will notify you via push notifications or announcements and delete or anonymize your personal information within a reasonable period unless otherwise required by law.

3. Information Security

We use a variety of security technologies and procedures to prevent information loss, misuse, unauthorized access, or disclosure. For example, encrypted technologies such as SSL may be used to protect personal information you provide.
However, due to technical limitations and potential malicious attacks, we cannot guarantee complete security of information at all times. You understand that the systems and communication networks you use to access our services may encounter issues beyond our control.

4. How We Use Information

We may use the collected information for the following purposes:

• Providing services to you;
• Identity verification, customer service, security protection, fraud monitoring, archiving, and backup purposes to ensure service security;
• Helping us design new services and improve existing ones;
• Software authentication or software updates management;
• Allowing you to participate in surveys related to our products or services.

5. Information Sharing

We do not share or transfer your personal information to third parties unless required or with your explicit consent.

We do not share personally identifiable information (e.g., name, email address) with partners unless explicitly authorized by you.

We will not publicly disclose your personal information unless we inform you of the purpose, type of information disclosed, and potential sensitive data involved, and obtain your explicit consent.

In the event of mergers, acquisitions, or asset transfers, we will notify you and require the new entity to continue protecting your personal information under standards no less than those of this Privacy Policy.

According to relevant laws and standards, we may share, transfer, or disclose information without your prior consent under the following circumstances:

• Related to national security or defense;
• Related to public safety, public health, or major public interests;
• Related to crime investigation, prosecution, trial, or enforcement;
• When necessary to protect life, property, or major legal rights of individuals but obtaining consent is difficult;
• Information you voluntarily disclose to the public;
• Information obtained from lawful public sources such as legal news reports or government disclosures.

6. Changes

We may revise this Privacy Policy from time to time. When changes occur, we will notify you during version updates and specify the effective date. By continuing to use our services, you agree to our handling of your information under the updated Privacy Policy.

7. Account Management and Account Cancellation

Our application currently does not provide registration or account creation features. The App is used by internal staff and customers of the company. There are no registration or cancellation operations in the App; accounts are managed uniformly by the company's internal platform.

8. Push Notification Instructions

To enable message and notification push capabilities, we provide precise user-based push services. Push services may auto-start by default, and users can manually disable them. We also collect application activity duration to analyze push effectiveness and user behavior, helping optimize push strategies and improve user engagement.

9. Third-Party SDK Integrations

Integration Notice: When integrating Jiguang (Aurora) Push SDK, the SDK may collect necessary end-user information for message push functionality. Please disclose the SDK name, company name, types of personal information processed, purposes, collection method, and privacy policy link in your App Privacy Policy.

SDK Name: Jiguang Push SDK
Third-Party Entity: Shenzhen Hexun Huagu Information Technology Co., Ltd.
SDK Purpose: Message push services
Personal Information Processed: Device identifiers (IMEI, IDFA, AndroidID, GAID, MAC, OAID, IMSI, UAID), device hardware info, OS info, network info, push logs, location info, software list info.
Data Processing Method: De-identification, encrypted transmission, and other secure means
Jiguang Privacy Policy: AURORA Privacy Policy
Official Website: https://www.jiguang.cn/

Xiaomi Push SDK
Personal Information: Device identifiers (OAID, encrypted Android ID), push content, device info (brand, model, region, carrier), notification settings
Purpose: Push notifications
Scenario: Push notifications on Xiaomi devices
Third-Party Entity: Beijing Xiaomi Mobile Software Co., Ltd.
Website: Xiaomi Push
Privacy Policy: Xiaomi Privacy Policy

Huawei HMS SDK
Personal Information: App info, device hardware info, system info and settings
Purpose: Push notifications
Scenario: Push notifications on Huawei devices
Third-Party Entity: Huawei Software Technologies Co., Ltd.
Website: Huawei Developer
Privacy Policy: Huawei SDK Privacy

Honor Push SDK
Personal Information: AAID, App Token
Purpose: Push notifications
Scenario: Push notifications on Honor devices
Third-Party Entity: Shenzhen Honor Software Technologies Co., Ltd.
Website: Honor Developer
Privacy Policy: Honor SDK Privacy

OPPO Push SDK
Personal Information: App info (package name, version), device identifiers (RegistrantID, appKey, appSecret)
Purpose: Push notifications
Scenario: Push notifications on OPPO devices
Third-Party Entity: Guangdong Huantai Technology Co., Ltd.
Website: OPPO Developer
Privacy Policy: OPPO SDK Privacy

vivo Push SDK
Personal Information: App info, device identifiers, hardware info, system info
Purpose: Push notifications and SDK performance statistics
Scenario: Push notifications on vivo devices
Third-Party Entity: Vivo Mobile Communication Co., Ltd.
Website: vivo Push
Privacy Policy: vivo SDK Privacy

Meizu Push SDK
Personal Information: Device info (brand, model, OS version, language), PUSHID, app info, push status
Purpose: Real-time push, optimization, and analytics
Scenario: Push notifications on Meizu devices
Third-Party Entity: Zhuhai XINGJI Meizu Information Technology Co., Ltd.
Website: Meizu Push
Privacy Policy: Meizu SDK Privacy

Tencent Bugly
SDK Package: com.tencent.bugly
Purpose: Provides crash reporting and operational statistics to help developers fix issues and understand user feedback.
Personal Information: Device info (brand, model, OS version, language, identifiers), app info, compatibility data
Scenario: Collects crash data when the app launches or errors occur
Third-Party Entity: Tencent
Website: https://bugly.qq.com